Shipping policy

Last Updated: July 2026

At Snack Go Fast, we are committed to delivering your favorite snacks, drinks, and exclusive imported products as quickly and safely as possible. This Shipping Policy explains how we process, prepare, and ship your orders worldwide.

By placing an order with Snack Go Fast, you agree to the terms outlined below.

1. Company Information

Company Name: Snack Go Fast

Legal Form: Société à responsabilité limitée (SARL)

SIREN: 802 964 023

SIRET: 802 964 023 00013

Share Capital: €5,000.00

Customer Support Email: Contact.snackgofast@gmail.com

2. Order Processing

All orders are carefully prepared and packed by our fulfillment team.

Processing Time: 1–3 business days

Processing includes:

  • Order verification
  • Payment confirmation
  • Product quality inspection
  • Secure packaging
  • Shipment preparation

Please note that processing times may be extended during holidays, promotional events, or periods of high order volume.

Orders are processed Monday through Friday, excluding public holidays.

3. Shipping Carriers

Depending on your destination and selected shipping method, your order may be shipped using one of our trusted logistics partners, including:

  • FedEx
  • DHL Express
  • UPS

The carrier used for your shipment will be selected automatically based on destination, service availability, and logistics requirements.

4. Estimated Delivery Times

Delivery times begin after your order has been processed.

France

Standard Shipping: 5–8 business days

Express Shipping: 3–6 business days

Europe

Standard Shipping: 6–9 business days

Express Shipping: 4–7 business days

North America

Standard Shipping: 7–12 business days

Express Shipping: 5–9 business days

South America

Standard Shipping: 8–14 business days

Express Shipping: 6–11 business days

Asia

Standard Shipping: 8–14 business days

Express Shipping: 6–11 business days

Oceania

Standard Shipping: 8–14 business days

Express Shipping: 6–11 business days

Africa

Standard Shipping: 9–16 business days

Express Shipping: 7–12 business days

5. Shipping Confirmation & Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing:

  • Your tracking number
  • The shipping carrier
  • A tracking link

Tracking information may take up to 24–48 hours to become active after shipment.

6. Delivery Times

The delivery times shown above are estimates only and are not guaranteed.

Delivery may be delayed due to circumstances beyond our control, including but not limited to:

  • Customs inspections
  • Severe weather conditions
  • Transportation disruptions
  • High shipping volumes
  • Public holidays
  • Carrier operational delays

Snack Go Fast is not responsible for delays caused by shipping carriers or customs authorities.

7. Customs Duties & Import Taxes

International shipments may be subject to customs duties, VAT, import taxes, brokerage fees, or other charges imposed by your country's customs authorities.

These charges are the sole responsibility of the customer.

Snack Go Fast has no control over these fees and cannot estimate their amount.

8. Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Please verify all shipping information before completing your purchase.

Snack Go Fast cannot be held responsible for orders delayed, lost, or delivered to the wrong address due to incorrect information provided by the customer.

If an order is returned because of an incorrect or incomplete address, additional shipping fees may apply before the order can be reshipped.

9. Lost Packages

If your package appears to be lost during transit, please contact our customer support team.

We will open an investigation with the shipping carrier. Investigations may take several business days depending on the carrier's procedures.

If the package is officially declared lost, an appropriate solution will be offered, which may include a replacement shipment or a refund.

10. Damaged Deliveries

If your order arrives damaged, please contact us within 48 hours of delivery.

Your request should include:

  • Your order number
  • Photos of the damaged packaging
  • Photos of the damaged products
  • A brief description of the issue

Our team will review your request and provide an appropriate solution as quickly as possible.

11. Multiple Shipments

For logistical reasons, orders containing multiple products may occasionally be shipped in separate packages.

This may occur when:

  • Products are stored in different warehouses.
  • Certain products require special packaging.
  • Some items become available later than others.

If this happens, you will receive separate tracking information for each shipment.

12. Shipping Restrictions

Snack Go Fast reserves the right to refuse or cancel shipments to destinations where delivery is prohibited by applicable laws, regulations, or carrier restrictions.

13. Contact Us

If you have any questions regarding this Shipping Policy or your shipment, please contact us.

Snack Go Fast

Email: Contact.snackgofast@gmail.com

Thank you for choosing Snack Go Fast. We are committed to providing fast, secure, and reliable worldwide shipping so you can enjoy the best snacks and drinks from around the globe.